Multi-Market Program Leadership
Led a 30-person team and 50+ stakeholders delivering a $5M+ design system across the US, Japan, and China.
PROGRAM MANAGEMENT
Many teams. One outcome.
I make programs add up across teams, vendors, and markets, from an 18–22 project retail portfolio to a global design system serving 106M+ guests.
Program management is making many projects add up to one business result, and keeping the people doing them aligned.
Key wins
$5M+
global design system serving 106M+ guests
Universal
50+
stakeholders across the US, Japan, and China
Universal
18–22
concurrent projects in a $6–8M portfolio
Publix
100%
promotion rate for direct reports
Publix
What I bring as a Program Manager
Keeping many teams, vendors, and markets pointed at one result, with governance that holds up.
Portfolio Management
Ran a $6–8M omnichannel portfolio of 18–22 concurrent projects for a $60B Fortune 500 retailer.
Governance & Risk
Embedded RAID logs and RACI escalation across 15–20 initiatives in a regulated financial-services environment.
Operating-Model Change
Piloted process changes before scaling them: bug reports fell from 50 to 10, and lifecycles shortened 25%.
Executive Alignment
Single point of contact for a corporate rebrand across 10 product teams over 24 weeks.
Growing People
Directly supervised 3 Project Managers, all promoted, and mentored 12 more into PM and Senior PM roles.
Case studies & projects
CASE STUDY
Universal Global Design System
A 30-person team, 50+ stakeholders, and a US → Japan delivery model.
CASE STUDY
Publix Design System
A $6–8M portfolio and site builds cut from 10 months to 3.
CASE STUDY
Building AI into production
15–20 initiatives, with a process change proven before rollout.
PROJECT OVERVIEW
Universal Epic Universe Identity Suite
124 elements and a land-by-land reveal program.
Clients
UniversalPublixOld Republic TitleNorfolk SouthernHasbroGeneral Motors